Frequent Ask Questions
1. How to buy a product?
Before you buy a product, please join the member to enjoy the member’s exclusive benefits and purchase rights. Click [Buy] above to enter the product page to purchase products. After adding the product to the shopping cart, click on the top right → [Shopping Cart] to view the shopping list, change the quantity, enter the discount coupon, and go to the checkout page. Receiving information and choosing a payment method.
2. How do I get instant updates and offers?
Please go to the facebook fan page [Vigor Spring] and subscribe, you will receive all the news immediately!
3. How do I change my profile and password?
Please click on [Account] at the top right of the homepage to re-edit the settings. ※ Reminder: If the order is complete before the account modification has been made the information will not change. If the order has not ship out, please contact the customer service directly to avoid delay in your delivery time.
4. What if I forgot my account/password?
● If you have forgotten your member account, please call customer service center directly at 0809-090-868 (free of charge) 06-7030539 (head office), the customer service specialist will immediately check for you.
● If you have forgotten your password, please click Login > Forgot Password > Enter the member account and send it > The system will send the password to your contact box or you can call the customer service center directly. The customer service specialist will solve the problem immediately.
● Forgot your email address when you registered?
Please call customer service center directly at 0809-090-868 (free line) 06-7030539 (head office), the customer service specialist will immediately check for you.
5. Do not receive order confirmation letter or the goods arrival notification letter?
f you are using YAHOO, HOTMAIL, HINET or GMAIL mailbox, please check the sugar vitality letter in the inbox, click the non-spam button above, or click to add the address book, you will receive the sugar vitality in the future. s mail. If you are using a non-listed email address, please refer to the mailbox system setting method.